According to CEO Brian Armstrong, the UX of the Coinbase app is "broken."

August 14, 2023

A sustained focus on slick UI and making blockchain “invisible” in regular user interactions, according to XGo content manager Kirthana Devaser, will help drive the next wave of broad adoption. This is true even if the frequently complex nature of blockchain technology makes app design challenging.

The greatest pain areas for Coinbase app users will be the subject of a series of quick improvements over the next two weeks, according to Brian Armstrong.

The emergence of on-chain operations on Coinbase’s new layer-2 network Base, according to CEO Brian Armstrong, has revealed how “broken” the Coinbase app is for user experience and he has vowed to fix it.

Armstrong stated that several issues had come to light during “Onchain Summer,” a multi-week festival of product launches, marketing activations, and non-fungible token releases on Base that started on August 9 and runs through August 31.

Armstrong claimed that the incident had exposed the Coinbase app’s user interface’s shortcomings for non-fungible tokens, decentralized applications, and layer 2s.

In order to prioritize the most pressing questions, the CEO of X invited customers to provide comments in response to the thread. He also said that in the coming two weeks, there will be frequent updates on the greatest pain issues.

The request by Friendtech developer Racer for a rapid settlement credit card on-ramp to Coinbase without requiring users to create a separate account received the most likes at the time of publication.
Related: Layer-2 network for Coinbase 136,000 daily active users have joined Base.

UX has always been a problem for the cryptocurrency sector. The owner-centric and irreversible nature of blockchain-based applications, according to anonymous Web3 UI/UX designer 0xDesigner in an interview with Cointelegraph, is largely to blame for the problem.

A sustained focus on slick UI and making blockchain “invisible” in regular user interactions, according to XGo content manager Kirthana Devaser, will help drive the next wave of broad adoption. This is true even if the frequently complex nature of blockchain technology makes app design challenging.

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