Infosys collaborates with Microsoft to promote the use of generative AI throughout the industry

September 27, 2023

Infosys, a key player in the IT sector, stated today that it will work with Microsoft to create market-leading solutions using Infosys Topaz, Azure OpenAI Service, and Azure Cognitive Services. Both companies are using their individual artificial intelligence (AI) strengths to improve enterprise operations with AI-enabled products across several industries. The democratization of data and insight will be accelerated through integrated solutions, helping firms enhance efficiency and spur new revenue streams.

“Generative AI has opened new avenues of AI applications and key enterprise functions across industries,” said Infosys in a statement. “Infosys is providing services, frameworks, solutions, and platforms in multiple application areas, such as semantic search, document summarization, contact center transformation, AI-augmented software development lifecycle (SDLC), and marketing content creation. As an illustration, Infosys assisted a major financial services organization in implementing an AI-based solution to provide document summaries and offer a semantic search capability. As a result, records were automatically organized, which greatly saved work and increased productivity for their financial advisors.

In order to help enterprise customers shift from digital to AI solutions, Infosys Topaz is utilizing Azure OpenAI Service and Azure Cognitive Services as part of its partnership with Microsoft. The combined solutions will shorten turnaround times, future-proof investments, and open up new business models for customers. “Infosys Topaz is empowering businesses with improved operational efficiencies and reduced time-to-market for launching new products and services,” stated Balakrishna D. R. (Bali), Executive Vice President and Global Head – AI and Automation, Application Development & Maintenance, Infosys.

The power of Infosys Cobalt and data analytics are combined, enabling the company to be AI-powered and to create cognitive solutions and intuitive experiences that re-energize growth. We will continue to be at the forefront of the generative AI revolution through our strategic partnership with Microsoft, assisting companies in maximizing human potential and planning their next steps toward becoming AI-first organizations. “We’re pleased to expand our collaboration with Infosys to deliver innovative solutions, utilizing Azure OpenAI Service and Azure Cognitive Services, that will aid customers in creating new business models and realizing new revenue streams,” said Nicole Dezen, Chief Partner Officer at Microsoft Corp. Infosys will assist clients in accelerating growth and innovation by using the power of generative AI. On the BSE, Infosys shares fell 1% on Tuesday to close at 1,460.05.

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