Air India will use the best machine learning and artificial intelligence available: Chandrasekaran

Tata Sons Chairman N Chandrasekaran on Thursday said the best of artificial intelligence and machine learning will be deployed at Air India and emphasised that the airline is not just another business for the group but a passion and a national mission.

Since taking over in January of last year, Tata Group has been guiding the transformation of loss-making Air India, and Chandrasekaran claimed that most of the time, he hears “caring criticism” about the airline, which also increases the dedication.

Speaking at an event in the national capital where Air India’s new brand identity and aircraft livery were unveiled, he said the focus is on upgrading all human resources aspects in the airline.