Amazon sued more than 10,000 Facebook group administrators for false reviews

The company says it strictly prohibits fake checks and has more than 12,000 employees worldwide dedicated to protecting its stores from fraud and abuse, including fake checks.
Amazon said on Tuesday it had filed legal action against the managers of more than 10,000 Facebook groups that tried to organize fake reviews on the platform in exchange for money or free product. The e-commerce giant says it will use the information uncovered in the legal action to identify bad actors and remove fake reviews ordered by these fraudsters without them noticing.

These groups misrepresented reviews of Amazon stores in the US, UK, Germany, France, Italy, Spain, and Japan. “Our teams stop millions of suspicious checks before customers see them, and this case goes a step further to identify the culprits operating on social media,” he said. Dharmesh Mehta, Amazon’s vice president of merchant partner services.

“Proactive legal action targeting bad actors is one of many ways we protect customers by holding bad actors accountable,” Mehta added. The fraudsters behind such groups solicit fake reviews for hundreds of products, including car stereos and camera tripods.
The company said it strictly prohibits fake reviews and has more than 12,000 employees around the world dedicated to protecting its stores from fraud and abuse, including fake reviews. Since 2020, Amazon has reported more than 10,000 fake review groups to Meta.
One of the groups identified in the lawsuit is “Amazon Product Review,” which had more than 43,000 members until Meta took down the group earlier this year. An Amazon investigation revealed that the group’s administrators tried to hide their activity and prevent it from being seen on Facebook, in part by hiding the letters of problematic expressions.
The company says it strictly prohibits fake checks and has more than 12,000 employees worldwide dedicated to protecting its stores from fraud and abuse, including fake checks. As of 2020, Amazon has reported over 10,000 fake Meta review groups.
Of those, Meta accounted for more than half of the groups for policy violations and continues to investigate others.